Many Instagram users have complained on Twitter that it was not showing Story views. However, it’s not the first time that people have faced this issue. Now it has become a daily issue. The glitch seems to have started on Monday, January 3rd and is affecting users worldwide. Although it’s now the latest trending complaint on Twitter, Meta still doesn’t clearly explain why exactly it happens.
So, if you wonder what’s exactly going on? Is it possible to fix it? Here we’ve tried to work out possible reasons behind this issue and provide you the solutions to fix Instagram story views not showing.
How to Fix Instagram Story Views Not Showing
Hundreds of users have complained on Twitter that the Story views are not working properly. Stories seem to be posted as normal, but after being published, they’ll not display story views. Even after many viewers have seen it, the view count still remains zero.
Both Android and iPhone users are experiencing this Instagram issue with story views. When they open the Story Views page, they are greeted with a blank black screen.
However, users have claimed that their Stories are still receiving replies, meaning they’re being treated normally.
So, if you’re facing the same issues, here’re the things you can try to fix Instagram Story views not showing up on Android and iOS:
1. Restart the phone
First, try restarting your Android or iPhone and check if that resolves the issue. If it doesn’t help, switch off your phone for a few minutes and switch it on again to see if that solves the issue.
2. Close the app and reopen it
Another thing you can try is to turn off your app completely. On the iPhone, simply do it by swiping up on your home screen.
3. Log out of Instagram and log back in
Some of the users have claimed that logging out of Instagram and logging back in again fixed their issue.
4. Delete Instagram and reinstall
You can try to delete your Instagram app from the device and then reinstall it from the Play Store or App Store. The problem might occur because of an outdated version of the app. So, reinstalling it to the latest version should fix the problem.
5. Clear the app cache
It can even happen if there are corrupted cache files stored in your phone memory. In that case, close the app, clear the cache and reopen the app. In order to clear the app cache, navigate to phone Settings> Apps> Instagram> Storage> Clear Cache. Keep in mind this process may vary depending on your device.
6. Use Instagram web
Instead of the mobile app, access your Instagram profile through any browser on the desktop or mobile. Then open your story and see if that shows views.
7. Contact Instagram Support Team
When nothing works for you, then your final option is to contact the Instagram Support Team.
That’s all you need to learn about how to fix Instagram Story views not showing. If you still aren’t able to fix the above-mentioned solutions, wait until Instagram solves the issue from their end.