Apple CarPlay Not Working? 9 Quick Fixes

BY Sourav

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apple-carplay
Sourav

Apple CarPlay is an excellent way to access your iPhone while driving. It routes all your iOS apps and media to your car’s infotainment system, making your car journeys safe and secure. This way, you’ll be able to make calls, send or receive texts, and listen to music on your iPhone while in the car.

Nevertheless, sometimes Apple CarPlay can malfunction and stop working properly. It can be anything like CarPlay app aren’t opening properly, CarPlay won’t connect or you cannot hear anything even if it’s connected.

So, what to do when your Apple CarPlay not working? In this guide, we’ve cover all the reasons affecting CarPlay and several fixes that you can try to make it work again.

Reasons for Apple CarPlay Not Working

Even if CarPlay has been functioning normally in the past, it might stop working for a number of reasons, those are:

  • Damaged USB cable.
  • Issues with Bluetooth connectivity.
  • iPhone not detected.
  • iOS update issue.
  • Incompatibility issues.
  • Integration issues between apps.

How Do you Fix Apple CarPlay Not Working?

If you’re having problems with your connection, your audio, or your apps, try these troubleshooting steps.

Basic things to Check

  1. You need to check whether the infotainment system of both your car and phone is turned on. If your car has an “activate” option, you have to turn it on to start using Apple CarPlay.
  2. Apple CarPlay may not be accessible in your area, so it’s important to double-check whether or not your region supports Apple CarPlay.
  3. Make sure your car’s model is supported by Apple’s CarPlay system. When in doubt, check the car’s manual or get in touch with the manufacturer of the car. 
  4. Verify that your iPhone is running the most recent version of iOS and that it is CarPlay-compatible.
  5. You need to ensure that your iPhone is not connected to any other Bluetooth devices.
  6. Turn off Airplane mode on your phone.
  7. Unpair your iPhone with your car and try pairing it again.
  8. Verify that the most recent firmware has been installed on your vehicle.

If you’ve checked all these and your CarPlay still not working, try the following fixes to resolve the issue and make your CarPlay work again.

1. Enable CarPlay on iPhone

You need to enable CarPlay every time you try to connect it to your car. It can be a possibility that you have turned on CarPlay but since you have locked your phone, you need to enable it again to make it work.

  1. Go to your iPhone’s Settings and tap on General.
  2. Tap on CarPlay and select your car from My Cars or Available Cars.

3. Check the USB Cable

If you connect your phone with a USB cable to your car, then you need to check if the USB cable is working fine or not. You need to check whether the wire is broken or frayed.

You can either use a different USB cable or a different port in your car. Keep in mind that not all USB connectors are compatible with Apple CarPlay. If you want to get one that works with your smartphone or your car, search for the corresponding smartphone or CarPlay logo.

3. Restart Your iPhone

When problems arise with Apple CarPlay as a result of glitches in the software, a simple restart of the iPhone often resolves the issue. Procedures vary depending on which iPhone model you have:

  • Users using iPhone X and other new models (including the third-generation iPhone SE), need to hold the power and any volume key together. Pull the slider on the screen to shut down your phone. Once it’s off, you need to hold the power button again to restart your phone.
  • If you are using iPhone 6, 7, 8 or second-generation iPhone SE, to turn off the phone, hold the side button down. Drag the slide on your phone to switch off your phone. To turn it on again, hold the power button until you see the Apple logo on your screen.
  • Users that use iPhone 5 or first-generation iPhone SE, can turn off their phone by pressing the top button. Now, pull the slider to shut down the phone. Now, again press down the top button until the logo appears to restart the phone.

4. Turn on Siri

If Siri Eyes Free is supported on your car, you can press the voice command on your steering wheel to make request. However, if you’ve turned off Siri, it’s not possible to use CarPlay. Here’s how to enable it.

  1. Open Settings on your iPhone.
  2. Select Siri & Search.
  3. Make sure the following three options are turned on: Listen for “Hey Siri”, Press Side Button for Siri and Allow Siri When Locked.

5. Turn Off USB Restricted Mode

Apple’s iOS has a function that effectively deactivates the USB attachment after an hour of inactivity in order to prevent any security breaches. If it happens, CarPlay will not work, so to make it work, you need to turn off the feature.

  1. Open Settings on your phone and select Face ID & Passcode or Touch ID & Passcode .
  2. Enter your passcode to proceed. 
  3. Scroll down and find the section that says Allow Access When Locked.
  4. You will find a USB Accessories option, toggle the switch On to disable USB-restricted mode.

6. Update iOS

It is also possible to eliminate CarPlay-preventing problems by updating the iOS on your iOS device.

Your device bugs can also be responsible for the CarPlay to malfunction. Fortunately, Apple releases software updates from time to time that helps to fix the CarPlay issue and improve its feature. So, try updating your iOS to its latest version to resolve the issue. For that,

  1. Go to your phone’s Settings.
  2. Select General.
  3. Tap on Software Update.
  4. Select Download and Install or Install Now if an update is available. As soon as you do this, iOS will begin updating to the most recent version available.
settings-to-general

7. Restart Infotainment System

If turning the car off and on again doesn’t help, try if there are any upgrades for the stereo. If you need guidance on how to restart your vehicle, the manual is your greatest resource. For the car’s infotainment system to start up again, press and hold the power button for about five seconds.

8. Reset CarPlay

Sometimes resetting CarPlay by forgetting your car can help solve the Apple CarPlay problem. If your car supports Wired CarPlay, here are the steps that you need to follow:

Wired

  1. Open your phone’s settings.
  2. Tap on General and then select CarPlay.
  3. Choose your car from the list. Now, select Forget This Car at the bottom of the screen.
  4. Now, plug your device into the Car’s stereo system.
  5. When you plug in your iPhone, the system should detect it. Now, accept all the prompts that show up on the screen

Wireless

  1. Open Settings and tap on General.
  2. Tap CarPlay.
  3. Now, select your vehicle from the list and next tap on Forget This Car at the bottom of the screen.
  4. The next step is to put your car into pairing mode. If you don’t know how to do it, go through your car’s manual.
  5. Now, when you turn on the Bluetooth connectivity on your phone,  your car will appear on the Apple CarPlay screen. Select your car to connect to it. 

9. Contact Apple Support

If Apple CarPlay still isn’t working, getting in touch with Apple’s support team is your last resort. They could provide useful input, such as potential solutions to the issue.

Final Words

Issues like Apple CarPlay not working can be really frustrating. However, this can be easily fixed with the fixes mentioned in this article. If you find this guide helpful, do share with others and help them to troubleshoot the issue.

About The Author

Sourav

Sourav’s been working as a freelance writer and blogger for over five years. She is a firm believer in big dreams and realizing them. Her work has been published in Women On Writing, Be a Freelance Blogger, Make a Living Writing and Brazen Careerist among others